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Redesigning Library Services: A Manifesto Michael Buckland Published in 1992 by the American Library Association. ISBN 0-8389-0590-0. Notes & Copyright An Appendix has been added to Chapter 6, but the text is otherwise intended to be the same as the published edition. A few minor differences may exist. Copyright: The author, Michael K. Buckland, assigned the copyright to this work to the ...
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